Privacy Policy
GOOD SHEPHERD DESIGN CO.
A Division of Patterson Endeavors LLC
138 S. Main Street, Farmersville, TX 75442
info@goodshepherddesignco.com | goodshepherddesignco.com
Privacy Policy
Effective Date: May 2025
Good Shepherd Design Co. (“we,” “us,” or “our”), a trade name of Patterson Endeavors LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit goodshepherddesignco.com, submit a design inquiry, or communicate with us. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
Information You Provide Directly
When you fill out a contact or design consultation form on our website, we may collect:
• Full name
• Email address
• Phone number (if provided)
• Project details, design preferences, and messages you submit
• SMS consent selections (marketing and/or non-marketing)
Information Collected Automatically
When you visit our website, we may automatically collect:
• IP address and general geographic location
• Browser type and device information
• Pages visited and time spent on our site
• Referring URLs and click behavior
2. How We Use Your Information
We use the information we collect to:
• Respond to your design inquiries and consultation requests
• Provide quotes, project updates, and order status communications
• Send SMS messages to contacts who have explicitly opted in
• Send email updates and promotional communications to subscribers
• Improve our website, services, and customer experience
• Comply with applicable laws and regulations
3. SMS Opt-In Data & Consent
When you provide your phone number and select an SMS consent checkbox on our website form, we collect and store your consent preference. SMS messages are sent only to individuals who provide explicit, voluntary consent. Consent checkboxes are never pre-checked and are always optional.
We send two categories of SMS messages based on your consent selections:
• Non-Marketing Messages: Quote confirmations, project updates, delivery scheduling, and order status notifications.
• Marketing Messages: Promotional offers, seasonal discounts, new collection announcements, loyalty rewards, and referral incentives.
You may opt out at any time by replying STOP to any SMS message. You may request help by replying HELP. Message and data rates may apply. Message frequency varies.
Important — SMS Data Sharing Policy:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We do not share your information with affiliates or third parties for marketing or promotional purposes. We may share your information only in the following limited circumstances:
• Service Providers: We may share information with trusted subcontractors who assist us in delivering our services (such as SMS delivery providers and customer support tools). These parties are bound by confidentiality obligations and may not use your data for their own marketing purposes.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device. We may use:
• Essential cookies necessary for the website to function properly
• Analytics cookies (such as Google Analytics) to understand site traffic and usage patterns
• Marketing/retargeting cookies to serve relevant ads on platforms such as Facebook and Instagram
You may disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. Our website is hosted on a secure platform (Squarespace) and all form submissions are transmitted via encrypted connections (HTTPS). While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, complete your project or order, comply with legal obligations, or resolve disputes. SMS consent records are retained for a minimum of four years in accordance with TCPA and carrier compliance requirements. You may request deletion of your information at any time by contacting us.
8. Your Rights
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of SMS communications at any time by replying STOP
• Opt out of email marketing by clicking the unsubscribe link in any email
To exercise any of these rights, please contact us at info@goodshepherddesignco.com.
9. Third-Party Links
Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Good Shepherd Design Co. (Patterson Endeavors LLC)
138 S. Main Street
Farmersville, TX 75442
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Patterson Endeavors LLC DBA Good Shepherd Design Co. | Farmersville, TX | goodshepherddesignco.com